Currently only shipping within Canada. All packages are shipped through Canada Post.
Shipping cost is based on the total weight of all items in the cart.
$18.00 0-1kg (1-2 items)
$23.00 1-2kg (1 large item, or multiple small/medium items)
$27.00 2kg+ (I will contact you if your order requires multiple boxes, additional shipping charges may apply)
Please allow 1-3 days for your order to be packaged for shipping. Once brought to the post office it will take approximately 4-8 days to arrive, depending on location.
This will always be a free option! If you select "Local Pickup" at checkout, I will email you shortly after with the pickup location details and time, usually within 1-3 days.
I use paper products for all of my packaging and try to use as much recycled material as possible. Your fragile ceramic pieces are packaged with care and always given ample padding. Presentation is also important, the packaging is suitable if you are sending an item as a gift.
If you are not happy with your items I do accept returns, however you must pay the return shipping fee. If you wish to return an item, please contact me within 48 hours of receiving.
If your item was damaged in shipping please contact me within 48 hours of receiving for a full refund or credit. Most items are one of a kind, so exact exchanges are not possible.