Shipping

Currently shipping to Canada and the US

Shipping cost

Shipping cost is based on the total weight of all items in the cart. 

Canadian Flat Rates:

$22.00  0-1kg   (1-2 items)

$28.00  1-2kg   (1 large item, or multiple small/medium items)

$35.00  2kg+    (I will contact you if your order requires multiple boxes, additional shipping charges may apply)

US Shipping Rates are determined by your address and preferred method of shipping, calculated at checkout. 

Shipping times

Please allow 2-4 days for your order to be packaged for shipping. Once brought to the post office it will take approximately 4-8 days to arrive within Canada, US shipping times will vary. 

Local pickup

This will always be a free option! If you select "Local Pickup" at checkout, I will email you shortly after with the pickup location details and time, usually within 1-3 days. 

Packaging 

I use paper products for all of my packaging and try to use as much recycled material as possible. Your fragile ceramic pieces are packaged with care and always given ample padding. Presentation is also important, the packaging is suitable if you are sending an item as a gift. Purchase receipts are sent by email and not included in your package. 

Returns

If you are not happy with your items I do accept returns, however you must pay the return shipping fee. If you wish to return an item, please contact me within 48 hours of receiving.

If your item was damaged in shipping please contact me within 48 hours of receiving for a refund or credit. Most items are one of a kind, so exact exchanges are not possible.